Key operational initiatives and projects Charles led during his time at TLF.
Analyzed carrier bills and order data to find packages and lanes that cost more than expected in TLF's global direct‑to‑consumer model. Compared customer charge vs. actual carrier cost to surface margin leakage and prioritize fixes.
View Project →Built a Friday management report for operational visibility: warehouse efficiency, orders per week, and weekly revenue checkpoints used in the recurring manager meeting.
View Project →Created turnover views to flag slow‑moving and deadstock items. Used outputs to support the TLF Color Run distribution plan and local redistribution efforts.
View Project →Transitioned from single‑order to multi‑order picking in NetSuite WMS to reduce travel time and increase pick efficiency. Documented configuration and updated floor SOPs.
View Project →